Patient Stories

Robert says his hearing loss “came on gradually about 35 years ago.” Tests revealed he had a “noise-induced hearing loss” in his left ear.

Despite trying hearing aids, Robert says they “didn’t work to my satisfaction,” and he “learned to live with it.”

Fast forward to the present when Robert decided to give York Hearing Clinic a try. He admits he “didn’t think it would work,” but he soon discovered the complete opposite!

Upon visiting the clinic, Robert says the team was “very friendly, confident and professional.” As for life with his new hearing aids, he shares, “It’s been great. No more lip reading.”

Rating York Hearing Clinic a 10/10, he advises others to “go for it.” He adds that it’s “great to hear clearly again.”

When Charles experienced an ear infection and cracked eardrum, he turned to York Hearing Clinic for help. The clinic was recommended to him, and he says he had “a good feeling” about his appointment.

Describing his care as “very good,” Charles doesn’t hesitate in “highly recommending to work with Mike Foulis.” He gives York Hearing Clinic a 10/10 rating.

Rose found herself asking people “to repeat their question” more frequently. Concerned about her hearing, she made an appointment with York Hearing Clinic despite her fears “that I would lose them and that would get expensive.”

According to Rose, the York team was“caring and knowledgeable” as they assessed her hearing and worked to find the right solution for her, and she now trusts them “with any improvements” that are needed.

With her new hearing aids, Rose says, “I feel more connected to the people I meet.” Rating York Hearing Clinic a 10/10, she says the clinic is “a perfect place to be treated for deafness.”

Recounting his hearing loss experience, George says, “My hearing loss began many years ago, working in a busy shop and not wearing ear protection. I often asked people to repeat themselves.”

Although George had visited other hearing clinics, he didn’t experience much improvement in his hearing. Then, when he visited York Hearing Clinic, George found himself impressed with their “professional testing and recommendation of behind the ear devices.”

Now he is enjoying the benefits of hearing aids and is also impressed with “the update visits after sale” that’s part of York’s continuing care.

George rates York Hearing Clinic a 10/10 and says he would gladly tell others “about my positive experience.” He adds, “Hearing aids opened my communication with the world, especially my family and friends.”

Coming to terms with a hearing loss can be just as challenging as living with it.
Doug recalls, “My hearing loss was gradual such that it was awhile before I would admit it to myself. I associated my hearing loss with old age which I did not want to recognize.”

Prior to visiting York Hearing Clinic, he says, “My biggest concern was the stigma of wearing hearing aids.” However, Doug remembers that the team was “friendly, helpful and reassuring.”

Doug was prescribed hearing aids, and now all of his concerns are gone. “You would have to break my arm before giving up my hearing. It only took a few days to realize the improvement in life quality,” he says.

Doug rates York Hearing Clinic a 10/10 and says he especially likes the “professional service” he received. “There is a free trial period. Just go and try it out,” he encourages others.

Mary Lou says she questioned her hearing ability when her son asked “if I needed the TV that loud.” It was then she realized she may need hearing aids.

As Mary Lou’s husband was already a patient at York Hearing Clinic, she had no reservations about making an appointment. During her visit, Mary Lou says the team was “friendly and professional” as they assessed her hearing.

Mary Lou’s hearing has drastically improved, thanks to her new hearing aids. “I now hear what others are saying and can participate in conversations,” she says. Additionally, she notes, “The tinnitus I was having has disappeared.”

Giving York Hearing Clinic a 10/10 rating, Mary Lou comments, “I have and will continue to recommend it.”

Bob made an appointment with York Hearing Clinic soon after the signs of hearing loss began to appear. That’s not to say that “giving into the fact that I was getting older and that hearing loss was normal” was easy for Bob to come to terms with.

“My wife and my daughters told me that I was having difficulty hearing them and I noticed that I had to crank the volume on the television,” he recalls.

“My experience [at York Hearing Clinic] was very positive and Mike put me at ease right from the get-go.My hearing aids have made a dramatic change in my life and in my family’s life,” continues Bob.

He rates York Hearing Clinic a 10/10, giving special kudos to “the friendly and caring staff at both locations.” To anyone considering making an appointment, Bob advises, ”Try to put your vanity aside and make the change for yourself.”

When Walter found he “had to ask people to repeat the question again,” he turned to York Hearing Clinic for his care.

From the beginning, he felt “very relaxed when I spoke with Mike” and says that Mike has “always been very helpful and patient” whenever he had a question about his hearing aids.

With his devices, Walter says it is “easier to follow the conversation.” Giving York Hearing Clinic a 10/10 rating, he suggests potential patients should “Make an appointment and check it out.”

Hearing loss unfortunately seems to run in Sue’s family.

Sue says, “My dad was very hard of hearing. My brother and I both had hearing problems growing up. My mum and my other two brothers were fine.”

Finding out she had a hearing loss “was hard.” Sue says, “I didn’t want anyone to know.”
Yet she had no worries prior to visiting York Hearing Clinic, as she “had heard great things about them.”

At her initial appointment, Sue found the team “very professional and helpful.” She felt they “listened and talked directly to me answering my questions.” Sue continues, “They listen to your concerns regarding hearing loss and give you the answers you need to your next step.”

She particularly liked “the care and attention that is given during the hearing exam and the help in choosing the best hearing aids for your hearing loss.”

As for Sue’s new hearing aids, she says, “They have made a HUGE difference in social and business areas for me. I can now hear all that is being said.”

Rating York Hearing Clinic a 10/10, she says she would tell potential patients that “York Hearing Clinic is the best.”

For Phyllis, hearing loss has been a lifelong struggle that only recently became resolved at York Hearing Clinic.

Phyllis shares, “I have had issues with my hearing since I was a young kid. As an adult, I used to get embarrassed when I had to have someone repeat something more than once, or if I misinterpreted something that was said to me.

“As I reached my fifties, I began to notice that I couldn’t hear people on the phone clearly and the television volume had to be increased, but that didn’t necessarily help with clarity.

“When I had to look for new employment, I knew I had to do something about my hearing loss, as my jobs all entailed a lot of phone work.”

Prior to visiting York Hearing Clinic, Phyllis had several concerns. “My biggest worry was the cost, as I was unemployed at the time, and I was concerned that people would have a preconceived impression about me if they saw my hearing aids during job interviews,” she says.“There are a lot of people that equate hearing loss solely with ‘elderly’ people.”

During her initial appointment, Phyllis found the York team “very friendly, informative and helpful.” Her only regret is not seeking treatment earlier.

“I have always said that I should have bought them many years earlier because I could now hear sounds that I hadn’t noticed in years (birds chirping, turn signal in my car),” she says.

Phyllis is also impressed with the modern technology.“They made a world of difference on the phones at home and work,” she notes.“Attaching an amplifier to the phones helped the aids with clarity. The Bluetooth connection to my cell phone gives me so much better clarity and volume, and I find that I enjoy television so much more with the direct streaming to my aids.”

Rating York Hearing Clinic a 10/10, Phyllis advises prospective patients, “Just go! At least you’ll get your hearing assessed and there is no sales pressure. If you need hearing aids, you will be amazed at the difference they make!Mike is friendly and patientand will gladly sort out any issues you may have with your aids.”

When Kathy decided to seek help for her hearing loss, her main concern was “Where would I go to get checked?” Besides finding a hearing care provider she could trust, she says, “I was worried I wouldn’t be able to afford a good pair of hearing aids.”

Upon visiting York Hearing Clinic, Kathy’s qualms were soon put to rest. “Mike was so kind and explained everything to me that I could understand,” she says.“There was no sales pressure at all, which I really appreciated.”

According to Kathy, other positives about York include the ability to “get appointments easily and their knowledge of what is best for your individual needs.”

Overall, Kathy’s new hearing aids are a huge success. She shares, “I can hear conversations and my family really appreciates not having to repeat themselves.”

Rating York Hearing Clinic a 10/10, Kathy advises others, “Definitely go and talk to Mike and just start with a hearing test.”

Prior to visiting York Hearing Clinic, Sherri was experiencing a variety of glitches in her hearing.
She recalls, “While working with some young adults in a teaching environment, I noticed I needed to have others repeat what participants were saying.I also thought that my daughter and her new husband were having lots of side conversations that I wasn’t supposed to hear! In the meantime, words on the radio seemed to disappear into lines of ???? and it wasn’t the reception! My son-in-law suggested I get my hearing tested and I was up for the challenge so I could say, ‘See! You are whispering!’”

Although Sherri didn’t have any major concerns, she admits, “It’s always a bit nerve racking to think that there might actually be a reason for the issues that I was having.”

Fortunately, Sherri’s nerves were quickly put to rest. “From the moment I entered their office, I found everyone to be welcoming and friendly. Mike especially took the time to explain everything that was happening and endured my slightly nervous jokes with grace!” she shares. “Mike always seems to be willing to answer any questions I might have…everyone is always so welcoming, patient and knowledgeable!

“Once I got my hearing aids, I discovered all sorts of things that I was missing! The fidget gadgets that I thought were so wonderful and recommended made the most annoying sounds! Crickets hadn’t disappeared off the face of the earth…I just could not hear them.

“Music all of a sudden had clear words again. I still may miss something that my grandkids, with their budding vocabularies, are saying or in noisy environments, but for the most part, I am no longer needing someone to repeat what others have said. I love that I can get my computer audio to play right to my aids so online conversations are so much easier!”

Rating York Hearing Clinic a 9/10, Sherri hopes others will follow in her footsteps and make an appointment. “If anyone is suggesting that you may have a hearing loss, go see the clinicians at York Hearing Clinic!” she says.“It’s free to get tested and you may once again enjoy all the sounds that you are missing…even the noisy crickets…which can be turned off by removing your aids!”

Bill was struggling to hear his “soft spoken granddaughter” and he “felt left out of conversations.”

Not wanting to miss out on any further special moments, Bill made an appointment at York Hearing Clinic and considers the team “professional.” He also likes the “very comfortable environment.”

Following a comprehensive hearing assessment, Bill was prescribed hearing aids. He is happy with the results and says his devices have “helped with soft spoken people.”

Rating York Hearing Clinic a 9/10, Bill encourages others, “Go for it.Mike will help you.”

Herta first noticed her hearing loss when she was in her late 20s and eventually, she became a patient at York Hearing Clinic. Her main objective? “I just wanted to hear better,” she says.

Reflecting on her experience with York Hearing Clinic, Herta says she’s felt “pretty comfortable” with them, adding, “Over the years, Mike has been very good to me.”

She is grateful for her hearing aids and care she’s received, saying, “It’s still not perfect and at times I still struggle, but it is improving.” Herta adds that Mike and the team are “always very helpful.”

Herta gives York Hearing Clinic a 9/10 rating.

Hearing loss is often associated with the golden years. But Elizabeth discovered it can happen much earlier than that.

She says, “I was 27 years old. I couldn’t hear my baby cry in the next room. I had a hard time convincing my doctor to refer me to an audiologist, as I was ‘too young’ to have hearing loss, but I felt something was wrong. I had always had problems hearing in crowded rooms. I felt left out of conversations.”

Elizabeth approached York Hearing Clinic as a current hearing aid wearer. “I had already been diagnosed with hearing loss and was wearing hearing aids when I came in,” she says. “York Hearing was friendly and approachable. They explained everything and took my concerns seriously. They communicated with me via email, which was great, as talking on the phone is a challenge for me.”
Hearing aids have had a major impact on Elizabeth’s life. She explains, “When I finally got hearing aids at age 54, I was thrilled. It had been 27 years since I was diagnosed with hearing loss. I have been able to join in conversations that I used to miss. I can hear birds chirping in the trees. I don’t talk loudly anymore (this used to make others uncomfortable). I feel much more a part of things and more confident in my interactions with people.”

Elizabeth rates York Hearing Clinic a 10/10, saying, “I would encourage anyone who has concerns about their hearing to get tested. Even if you do not need hearing aids, you will know more about your hearing and should you continue to have concerns, you have established a relationship with someone trustworthy and knowledgeable. York Hearing was so friendly and welcoming. They made it easy to voice my concerns and get help.”

Hearing loss devastated Nettie’s world, and she struggled for a long time before seeking help.

“I felt terrible,” Nettie says. “I didn’t know where to turn for years. I knew I was completely deaf in one ear, and I was very worried.”

Upon visiting York Hearing Clinic, Nettie found the help she needed. She says the team was “very professional and helped me feel better about my hearing loss.”

Nettie is thrilled with her new hearing aids. “It made me feel like I had no hearing loss at all. I was so surprised how the hearing aids have helped me so much in life.”

Rating York Hearing Clinic a 10/10, Nettie says she would tell potential patients “to make sure they go.” She adds, “York Hearing Clinic is very good. I can hear again, that’s awesome.”

Carol became aware of her hearing loss while at work.

She recalls, “I was at a meeting and thought the speaker was talking too quietly. I realized that nobody else was having difficulty to understand. I was unable to participate in the question, period. I realized that the problem was my ability to hear properly.”

Prior to visiting York Hearing Clinic, Carol says, “My two concerns were that hearing aids would be large and unattractive and/or would not work.” In the end, she was relieved to have found “a place and a person who actually listened and was upfront about dealing with my concerns, no matter how minor.” She was especially impressed with “the attention and care given to everyone.”

Now as a hearing aid wearer, Carol shares, “Conversations are so much easier and it is now a pleasure to attend plays, presentations, etc.”

Giving York Hearing Clinic a 10/10 rating, she says, “This is the place to go.You will be received kindly, and all your questions answered. There is great follow-up as well.”

The hearing loss was gradual. At first I denied any loss, but finally admitted it to myself. I did not want to get tested or potentially have hearing aids, since I felt only old people had them and did not want to admit I was getting older. My biggest concern was the image I would give people if they knew I had hearing aids. After researching many places, I selected York Hearing Clinic based on a recommendation from a friend and immediately felt comfortable. I knew I had made the right decision. There are many things I like about the clinic, but what comes to mind is their friendly and professional service.

After just one day with my new hearing aids, you would have had to break my arm to give them back. I wear them all day, every day, from morning until night. My quality of life is significantly improved and, at my age, quality of life is extremely important. For anyone concerned about their hearing, it does not cost you anything to go and talk with them. There is no commitment and the 90 day free trial is amazing. It may change your life as it has mine.

I realized I might have a hearing challenge when I noticed that I was always asking people to repeat what they had said. I was nervous before contacting York Hearing Clinic because I didn’t know how bad my hearing loss was. At the clinic, they took the time to explain the testing process, which helped since going into the booth for the first time was intimidating. Now, with hearing aids, I no longer have to say, “Pardon me? Excuse me? Sorry, what was that?” I can hear much better in general. They care about your experience and make sure to send out yearly reminders and newsletters. My favourite thing is how they make suggestions to maintain your hearing aids, like replacing the battery to extend their life.

I first realized I might have a hearing challenge because I kept asking to turn the sound up. Previously, I contacted the Ontario Hearing Society, but we do not have that help any longer. From my first visit to York Hearing Clinic, I felt I was at the right place and did not have to feel nervous. Hearing aids have made a 100% change in my life, as without them I would be at a complete loss. My favourite thing about working with the clinic is not being afraid of what I am going to be told. If you are concerned about your hearing, go to York Hearing, talk to Mike, and you will feel at ease. He will not force you into anything and will explain everything, so you go home very satisfied.

I have struggled with impacted ear wax for years and was concerned that the device used to clear the ear wax would trigger my vertigo. My first impression of York Hearing Clinic was amazing, the front desk staff is very welcoming and knowledgeable. The whole process was effortless from start to finish, and it was so easy to book an appointment and get the service I needed. My advice to anyone concerned about their hearing is: Don’t waste any more time, book an appointment.

I was confident that I could get help, and from my first visit, I felt the clinic understood my concern. I had no fears before contacting them. The hearing aids are very effective, make conversation easier, and now I can hear the birds sing. The service is excellent and friendly, and I recommend them strongly.

About 10 years ago, it became very obvious that I had a hearing challenge. I didn’t have any big concerns before contacting York Hearing Clinic, but I had noticed I was not very involved in conversations. My first impression was that Mike was very careful in determining my hearing loss and explained each step in the procedure clearly. Hearing aids have helped, especially for TV, though speaking in group settings is still a challenge and music isn’t as good as I’d like, since music is my passion.

Mike tries very hard to improve your ability to hear and listen. I would absolutely recommend visiting the clinic to anyone concerned about their hearing.

Approximately 25 years ago, I first realized I had a hearing challenge. I had trouble believing that I would need hearing aids at my age because I felt they were only for old people. I felt too young, and it affected my self-esteem. After seeing another clinic, I found that the receptionists at York Hearing Clinic were very friendly and welcoming. I felt very, and I stress ‘very,’ comfortable and reassured.

Now, I don’t have to keep asking people to repeat themselves, which is the main thing. I can hear sirens from a farther distance, making driving safer. It’s also much easier to hear when watching television. I always visit a warm and friendly environment, and I feel like my improved hearing really matters to the staff. For anyone concerned about their hearing, I would say you don’t have to feel inadequate about wearing hearing aids anymore than you would about wearing eye glasses. These improve your eyesight, and hearing aids improve your hearing.

I first realized something was wrong when I was having difficulty focusing on what my loved ones were saying. I was worried it would feel weird to wear hearing aids, but it wasn’t, and now I feel very comfortable. My first impression of York Hearing Clinic was that they were very caring, compassionate, and professional. The staff addressed all of my concerns and fears and were always very helpful. Hearing aids have given me my life back. Now I can hear again without having the radio or TV blasting. I was not disappointed.

I first realized I might have a hearing challenge in my teens, especially since my dad and brother also had very bad hearing. I was very concerned about missing out on parts of conversations. After moving, I was happy to find York Hearing Clinic. They made me feel comfortable and were very professional in helping me and answering my questions.

Hearing aids have helped so much. I can hear everything now, and having volume control is great too. My favourite thing about working with the clinic is how very professional and friendly everyone is. They give good advice and really help with hearing and hearing aid problems. I have told people about them and how to contact them because they are the best and so very professional in helping people with hearing problems.

About 30 years ago, I realized I needed to hear words better. I had no fears, just needed help, and originally started with another agency before they closed. Now, York Hearing Clinic and Mike have continued to provide super assistance and helpful visits. My first impression was that everyone was very friendly and helpful, which has continued to be true. Without my hearing aids, I do not hear, so they have made a huge impact on my life.

My favourite thing about working with the clinic is how patient and helpful they are. To anyone concerned about their hearing and thinking of visiting, please do not hesitate. If you are already concerned, it is time to go. You will be tested, given advice, and helped to get what you need, with ongoing assistance if needed. Not being able to hear properly is a handicap you can deal with!

I first realized something was up with my hearing because of complaints from others, mostly my wife. I had no fears before contacting York Hearing Clinic, since my research showed they were the best. My first impression was great, Mike even laughed at my ‘deaf’ stories, which made me comfortable. The hearing aids have been fantastic, sometimes a bit irritating but wow, what a difference. The best part is the people at the clinic. I feel cared about, not just in a process.

Why wait! Do it now. I know I waited too long.

I suspected I had hearing challenges for a few years before I went to get my hearing aids. I first tried another place but did not connect with them, so I decided to try York Hearing Clinic and really liked everyone there. The staff were friendly and knowledgeable, and I liked the place right away. When I do wear my hearing aids I really do hear better. My favourite experience was when they repaired my hearing aid after my dog got a hold of it. I would highly recommend your office! I have had great service!

I first realized I had a hearing challenge when I couldn’t hear my child crying in the other room. Before contacting York Hearing Clinic, I was worried about people knowing I wore hearing aids. My first impression of the clinic was that they were friendly, and they answered all my questions without making me feel embarrassed. Since getting hearing aids, I have become more sociable and can join in conversations more often because I hear people talking better. If you are concerned about your hearing, don’t wait. I did not realize how much I was missing out on before I got aids.

I remember it well. I had a viral illness and my hearing totally decreased after. My only concern was getting the proper hearing aids. My first impression of York Hearing Clinic was honesty, being told exactly what I needed. Now, being able to function normally with hearing aids has changed my life.

They always fix any problems with devices, and seven years later my hearing aids are functioning like new. If you are concerned about your hearing, you will be recommended what is needed and required for you, with no frivolous sales pitch.

I first realized I might have a hearing challenge when I had difficulty participating in group conversations, especially at restaurants or dinner parties. I was initially concerned about having to wear something noticeable. My first impression of York Hearing Clinic was that everyone was very kind and reassuring. The staff are always available and quick to respond to any questions or concerns. Now, with my hearing aids, I feel more confident and can participate in any activity without asking people to repeat themselves. I would tell anyone considering visiting the clinic that it could change your life for the better.

I’ve had hearing issues for many years that progressively got worse, and it reached a point where I wasn’t hearing phone conversations distinctly enough at home and at work. I realized I finally had to take action in order to do my job properly. I really didn’t have any concerns as I knew something had to be done. I was so glad to have seen York Hearing Clinic’s ad in a local paper and added them to my list of possibilities for hearing aids. The staff were warm and friendly. After my initial consultation, I knew I had found the right place for my hearing needs. They offer top notch service and information and always make time even for a quick appointment for minor issues.

Wearing hearing aids, I immediately noticed sounds that were dull or not noticeable such as birds chirping and the signal indicator in my car. They’ve made a considerable difference in my ability to hear others speaking and in phone conversations. My favourite thing about working with the clinic is their great, friendly service, and Mike explains everything and takes the time to answer any questions. Also, no issue is too minor for an appointment. To anyone concerned about their hearing and considering visiting, just do it! There’s no harm in having a consultation to have your hearing checked. I definitely should have had my first hearing aids way before I actually did something about my hearing loss!

About 3 years ago, I noticed I couldn’t hear certain TV programs as well and just turning the volume louder wasn’t always helping. Certain tones and voices, including my wife’s, were harder for me to understand, and in business or board meetings I was missing important discussion unless I sat close to the speaker. That convinced me to get a hearing test. My main issue was finding a clinic I could trust, so I researched many and chose York Hearing Clinic because their website resonated with what I felt a good clinic should offer.

From the moment I walked in, everyone from the front desk to the professionals left me with no doubt about my choice. The staff are knowledgeable, extremely capable, and they offer an easy-to-follow program. The hearing aids have made a huge difference in my life. They connect to my iPhone so I can take calls conveniently, and the app lets me adjust direction, volume, balance, and battery level. The hearing aids are also so inconspicuous no one can tell they are there. My favourite thing is the staff’s professionalism and the systems they use for testing and defining needs. I would say – don’t hesitate. I am glad I took that step.

I realized something was up with my hearing about a year ago. I didn’t have any fears or concerns before contacting York Hearing Clinic, even though my husband joked about it sometimes. My first impression was that they were very friendly and made us feel relaxed. They are very professional and not pushy. I should have my hearing aids in a week or so.

If you are concerned about your hearing, go for it. You can be sure they’ll take good care of you and explain everything in an easy to understand way.

The first time I admitted to myself that I had a hearing problem was when I realized that everybody else was mumbling. Weirdly, the very day that I got my hearing aids everybody stopped mumbling. Frankly, I didn’t want to spend a lot of money but my family insisted, and I’m very happy that they did. Everyone at York Hearing Clinic is very personable, understanding, and yet very professional. I felt immediately that they really did want to work with me to help me get my hearing back.

I used to tune out when I couldn’t hear people talking. My son-in-law said it best when he told our daughter that he was just “gobsmacked” at the difference in me, in that now I am very engaged and seemingly a different person. Trust me, these people definitely have your best interests in mind and want to see you more than happy with the results. There were several times when they could have taken the easy out and settled for less, but they insisted on keeping tweaking things until I was very happy. My favourite thing about working with them is that they are personable, professional, and sincere.

I noticed my hearing loss about a year ago. I was concerned it would only get worse and knew I had to do something about it. The costs involved were also a concern, especially since I knew hearing aids were needed, but I believed they would be a big help. When I visited York Hearing Clinic, I found all the staff to be very professional and accommodating. The clinic is close to my home, which made things easier. Since getting hearing aids, I’ve experienced a big improvement in my life. They still need some adjustment, but that will come in time.

If you are concerned about your hearing, get it done! Visit the clinic, they are very professional and accommodating.

I knew I needed to have my hearing checked when I started having trouble hearing my grandchildren talk to me. Even though this generation tends to speak softly and quickly, I just couldn’t follow what they were saying clearly. That was my turning point, so I decided to get a hearing test and found out I needed hearing aids. My main concern was how the hearing aids would look and if everyone would know I had them. On my first visit to York Hearing Clinic, I was impressed by how kind everyone was and how they walked me through the hearing test. They were very informative too. My hearing has actually improved since wearing the aids daily, and now I can keep up with conversations with no problem. They are so kind and really make your experience a pleasant one. Make an appointment with York Hearing Clinic. You will be happy you did. They are awesome.