Patient Stories

Robert says his hearing loss “came on gradually about 35 years ago.” Tests revealed he had a “noise-induced hearing loss” in his left ear.

Despite trying hearing aids, Robert says they “didn’t work to my satisfaction,” and he “learned to live with it.”

Fast forward to the present when Robert decided to give York Hearing Clinic a try. He admits he “didn’t think it would work,” but he soon discovered the complete opposite!

Upon visiting the clinic, Robert says the team was “very friendly, confident and professional.” As for life with his new hearing aids, he shares, “It’s been great. No more lip reading.”

Rating York Hearing Clinic a 10/10, he advises others to “go for it.” He adds that it’s “great to hear clearly again.”

When Charles experienced an ear infection and cracked eardrum, he turned to York Hearing Clinic for help. The clinic was recommended to him, and he says he had “a good feeling” about his appointment.

Describing his care as “very good,” Charles doesn’t hesitate in “highly recommending to work with Mike Foulis.” He gives York Hearing Clinic a 10/10 rating.

Rose found herself asking people “to repeat their question” more frequently. Concerned about her hearing, she made an appointment with York Hearing Clinic despite her fears “that I would lose them and that would get expensive.”

According to Rose, the York team was“caring and knowledgeable” as they assessed her hearing and worked to find the right solution for her, and she now trusts them “with any improvements” that are needed.

With her new hearing aids, Rose says, “I feel more connected to the people I meet.” Rating York Hearing Clinic a 10/10, she says the clinic is “a perfect place to be treated for deafness.”

Recounting his hearing loss experience, George says, “My hearing loss began many years ago, working in a busy shop and not wearing ear protection. I often asked people to repeat themselves.”

Although George had visited other hearing clinics, he didn’t experience much improvement in his hearing. Then, when he visited York Hearing Clinic, George found himself impressed with their “professional testing and recommendation of behind the ear devices.”

Now he is enjoying the benefits of hearing aids and is also impressed with “the update visits after sale” that’s part of York’s continuing care.

George rates York Hearing Clinic a 10/10 and says he would gladly tell others “about my positive experience.” He adds, “Hearing aids opened my communication with the world, especially my family and friends.”

Coming to terms with a hearing loss can be just as challenging as living with it.
Doug recalls, “My hearing loss was gradual such that it was awhile before I would admit it to myself. I associated my hearing loss with old age which I did not want to recognize.”

Prior to visiting York Hearing Clinic, he says, “My biggest concern was the stigma of wearing hearing aids.” However, Doug remembers that the team was “friendly, helpful and reassuring.”

Doug was prescribed hearing aids, and now all of his concerns are gone. “You would have to break my arm before giving up my hearing. It only took a few days to realize the improvement in life quality,” he says.

Doug rates York Hearing Clinic a 10/10 and says he especially likes the “professional service” he received. “There is a free trial period. Just go and try it out,” he encourages others.

Mary Lou says she questioned her hearing ability when her son asked “if I needed the TV that loud.” It was then she realized she may need hearing aids.

As Mary Lou’s husband was already a patient at York Hearing Clinic, she had no reservations about making an appointment. During her visit, Mary Lou says the team was “friendly and professional” as they assessed her hearing.

Mary Lou’s hearing has drastically improved, thanks to her new hearing aids. “I now hear what others are saying and can participate in conversations,” she says. Additionally, she notes, “The tinnitus I was having has disappeared.”

Giving York Hearing Clinic a 10/10 rating, Mary Lou comments, “I have and will continue to recommend it.”

Bob made an appointment with York Hearing Clinic soon after the signs of hearing loss began to appear. That’s not to say that “giving into the fact that I was getting older and that hearing loss was normal” was easy for Bob to come to terms with.

“My wife and my daughters told me that I was having difficulty hearing them and I noticed that I had to crank the volume on the television,” he recalls.

“My experience [at York Hearing Clinic] was very positive and Mike put me at ease right from the get-go.My hearing aids have made a dramatic change in my life and in my family’s life,” continues Bob.

He rates York Hearing Clinic a 10/10, giving special kudos to “the friendly and caring staff at both locations.” To anyone considering making an appointment, Bob advises, ”Try to put your vanity aside and make the change for yourself.”

When Walter found he “had to ask people to repeat the question again,” he turned to York Hearing Clinic for his care.

From the beginning, he felt “very relaxed when I spoke with Mike” and says that Mike has “always been very helpful and patient” whenever he had a question about his hearing aids.

With his devices, Walter says it is “easier to follow the conversation.” Giving York Hearing Clinic a 10/10 rating, he suggests potential patients should “Make an appointment and check it out.”

Hearing loss unfortunately seems to run in Sue’s family.

Sue says, “My dad was very hard of hearing. My brother and I both had hearing problems growing up. My mum and my other two brothers were fine.”

Finding out she had a hearing loss “was hard.” Sue says, “I didn’t want anyone to know.”
Yet she had no worries prior to visiting York Hearing Clinic, as she “had heard great things about them.”

At her initial appointment, Sue found the team “very professional and helpful.” She felt they “listened and talked directly to me answering my questions.” Sue continues, “They listen to your concerns regarding hearing loss and give you the answers you need to your next step.”

She particularly liked “the care and attention that is given during the hearing exam and the help in choosing the best hearing aids for your hearing loss.”

As for Sue’s new hearing aids, she says, “They have made a HUGE difference in social and business areas for me. I can now hear all that is being said.”

Rating York Hearing Clinic a 10/10, she says she would tell potential patients that “York Hearing Clinic is the best.”

For Phyllis, hearing loss has been a lifelong struggle that only recently became resolved at York Hearing Clinic.

Phyllis shares, “I have had issues with my hearing since I was a young kid. As an adult, I used to get embarrassed when I had to have someone repeat something more than once, or if I misinterpreted something that was said to me.

“As I reached my fifties, I began to notice that I couldn’t hear people on the phone clearly and the television volume had to be increased, but that didn’t necessarily help with clarity.

“When I had to look for new employment, I knew I had to do something about my hearing loss, as my jobs all entailed a lot of phone work.”

Prior to visiting York Hearing Clinic, Phyllis had several concerns. “My biggest worry was the cost, as I was unemployed at the time, and I was concerned that people would have a preconceived impression about me if they saw my hearing aids during job interviews,” she says.“There are a lot of people that equate hearing loss solely with ‘elderly’ people.”

During her initial appointment, Phyllis found the York team “very friendly, informative and helpful.” Her only regret is not seeking treatment earlier.

“I have always said that I should have bought them many years earlier because I could now hear sounds that I hadn’t noticed in years (birds chirping, turn signal in my car),” she says.

Phyllis is also impressed with the modern technology.“They made a world of difference on the phones at home and work,” she notes.“Attaching an amplifier to the phones helped the aids with clarity. The Bluetooth connection to my cell phone gives me so much better clarity and volume, and I find that I enjoy television so much more with the direct streaming to my aids.”

Rating York Hearing Clinic a 10/10, Phyllis advises prospective patients, “Just go! At least you’ll get your hearing assessed and there is no sales pressure. If you need hearing aids, you will be amazed at the difference they make!Mike is friendly and patientand will gladly sort out any issues you may have with your aids.”

When Kathy decided to seek help for her hearing loss, her main concern was “Where would I go to get checked?” Besides finding a hearing care provider she could trust, she says, “I was worried I wouldn’t be able to afford a good pair of hearing aids.”

Upon visiting York Hearing Clinic, Kathy’s qualms were soon put to rest. “Mike was so kind and explained everything to me that I could understand,” she says.“There was no sales pressure at all, which I really appreciated.”

According to Kathy, other positives about York include the ability to “get appointments easily and their knowledge of what is best for your individual needs.”

Overall, Kathy’s new hearing aids are a huge success. She shares, “I can hear conversations and my family really appreciates not having to repeat themselves.”

Rating York Hearing Clinic a 10/10, Kathy advises others, “Definitely go and talk to Mike and just start with a hearing test.”

Prior to visiting York Hearing Clinic, Sherri was experiencing a variety of glitches in her hearing.
She recalls, “While working with some young adults in a teaching environment, I noticed I needed to have others repeat what participants were saying.I also thought that my daughter and her new husband were having lots of side conversations that I wasn’t supposed to hear! In the meantime, words on the radio seemed to disappear into lines of ???? and it wasn’t the reception! My son-in-law suggested I get my hearing tested and I was up for the challenge so I could say, ‘See! You are whispering!’”

Although Sherri didn’t have any major concerns, she admits, “It’s always a bit nerve racking to think that there might actually be a reason for the issues that I was having.”

Fortunately, Sherri’s nerves were quickly put to rest. “From the moment I entered their office, I found everyone to be welcoming and friendly. Mike especially took the time to explain everything that was happening and endured my slightly nervous jokes with grace!” she shares. “Mike always seems to be willing to answer any questions I might have…everyone is always so welcoming, patient and knowledgeable!

“Once I got my hearing aids, I discovered all sorts of things that I was missing! The fidget gadgets that I thought were so wonderful and recommended made the most annoying sounds! Crickets hadn’t disappeared off the face of the earth…I just could not hear them.

“Music all of a sudden had clear words again. I still may miss something that my grandkids, with their budding vocabularies, are saying or in noisy environments, but for the most part, I am no longer needing someone to repeat what others have said. I love that I can get my computer audio to play right to my aids so online conversations are so much easier!”

Rating York Hearing Clinic a 9/10, Sherri hopes others will follow in her footsteps and make an appointment. “If anyone is suggesting that you may have a hearing loss, go see the clinicians at York Hearing Clinic!” she says.“It’s free to get tested and you may once again enjoy all the sounds that you are missing…even the noisy crickets…which can be turned off by removing your aids!”

Bill was struggling to hear his “soft spoken granddaughter” and he “felt left out of conversations.”

Not wanting to miss out on any further special moments, Bill made an appointment at York Hearing Clinic and considers the team “professional.” He also likes the “very comfortable environment.”

Following a comprehensive hearing assessment, Bill was prescribed hearing aids. He is happy with the results and says his devices have “helped with soft spoken people.”

Rating York Hearing Clinic a 9/10, Bill encourages others, “Go for it.Mike will help you.”

Herta first noticed her hearing loss when she was in her late 20s and eventually, she became a patient at York Hearing Clinic. Her main objective? “I just wanted to hear better,” she says.

Reflecting on her experience with York Hearing Clinic, Herta says she’s felt “pretty comfortable” with them, adding, “Over the years, Mike has been very good to me.”

She is grateful for her hearing aids and care she’s received, saying, “It’s still not perfect and at times I still struggle, but it is improving.” Herta adds that Mike and the team are “always very helpful.”

Herta gives York Hearing Clinic a 9/10 rating.

Hearing loss is often associated with the golden years. But Elizabeth discovered it can happen much earlier than that.

She says, “I was 27 years old. I couldn’t hear my baby cry in the next room. I had a hard time convincing my doctor to refer me to an audiologist, as I was ‘too young’ to have hearing loss, but I felt something was wrong. I had always had problems hearing in crowded rooms. I felt left out of conversations.”

Elizabeth approached York Hearing Clinic as a current hearing aid wearer. “I had already been diagnosed with hearing loss and was wearing hearing aids when I came in,” she says. “York Hearing was friendly and approachable. They explained everything and took my concerns seriously. They communicated with me via email, which was great, as talking on the phone is a challenge for me.”
Hearing aids have had a major impact on Elizabeth’s life. She explains, “When I finally got hearing aids at age 54, I was thrilled. It had been 27 years since I was diagnosed with hearing loss. I have been able to join in conversations that I used to miss. I can hear birds chirping in the trees. I don’t talk loudly anymore (this used to make others uncomfortable). I feel much more a part of things and more confident in my interactions with people.”

Elizabeth rates York Hearing Clinic a 10/10, saying, “I would encourage anyone who has concerns about their hearing to get tested. Even if you do not need hearing aids, you will know more about your hearing and should you continue to have concerns, you have established a relationship with someone trustworthy and knowledgeable. York Hearing was so friendly and welcoming. They made it easy to voice my concerns and get help.”

Hearing loss devastated Nettie’s world, and she struggled for a long time before seeking help.

“I felt terrible,” Nettie says. “I didn’t know where to turn for years. I knew I was completely deaf in one ear, and I was very worried.”

Upon visiting York Hearing Clinic, Nettie found the help she needed. She says the team was “very professional and helped me feel better about my hearing loss.”

Nettie is thrilled with her new hearing aids. “It made me feel like I had no hearing loss at all. I was so surprised how the hearing aids have helped me so much in life.”

Rating York Hearing Clinic a 10/10, Nettie says she would tell potential patients “to make sure they go.” She adds, “York Hearing Clinic is very good. I can hear again, that’s awesome.”

Carol became aware of her hearing loss while at work.

She recalls, “I was at a meeting and thought the speaker was talking too quietly. I realized that nobody else was having difficulty to understand. I was unable to participate in the question, period. I realized that the problem was my ability to hear properly.”

Prior to visiting York Hearing Clinic, Carol says, “My two concerns were that hearing aids would be large and unattractive and/or would not work.” In the end, she was relieved to have found “a place and a person who actually listened and was upfront about dealing with my concerns, no matter how minor.” She was especially impressed with “the attention and care given to everyone.”

Now as a hearing aid wearer, Carol shares, “Conversations are so much easier and it is now a pleasure to attend plays, presentations, etc.”

Giving York Hearing Clinic a 10/10 rating, she says, “This is the place to go.You will be received kindly, and all your questions answered. There is great follow-up as well.”